Privacy Policy

Summary: We collect only the information reasonably needed to operate our website, register customers for services or courses, process payments, communicate with you, provide training or consulting services, maintain records, and meet legal obligations. We do not sell your sensitive personal data or biometric data.  For questions about this Privacy Policy or your personal information, contact us at contact@advancedhcms.com. This Privacy Policy does not apply to third-party websites, payment platforms, learning management systems, video conferencing platforms, or other third-party services that we do not own or control. Those services may have their own privacy policies.·

Who We Are - Advanced Healthcare Medical Services, also operating as Advanced HCMS (“Company,” “we,” “our,” or “us”), owns and operates the Advanced Healthcare Medical Services website and related online services. This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you visit our website, register for a course or service, purchase training or consulting services, contact us, or otherwise interact with us.

Scope of This Policy - This Privacy Policy applies to personal information collected through our website, online forms, email communications, course registration processes, customer service communications, and related business activities.

Personal Information We Collect - We may collect the following categories of personal information, depending on how you interact with us:

• Examples: Name, email address, phone number, mailing address, organization, job title, account or registration information

  Purpose: Register users, provide services, communicate with customers, maintain records

  Commercial and transaction information:

• Examples: Course or service purchased, payment status, invoices, receipts, purchase history

  Purpose: Process orders, maintain business records, provide customer support

  Payment information:

• Examples: Payment details submitted through a third-party payment processor

  Purpose: Process payment; we do not intend to store full credit card numbers on our own systems

    ·      Course and service information:

• Examples: Course enrollment, attendance, course progress, completion status, certificates, training records, consulting communications

  Purpose: Deliver training/consulting services, verify completion, support compliance-related records

  Device and website usage information:

• Examples: IP address, browser type, device identifiers, cookies, pages viewed, referral source, time zone, website interactions

  Purpose: Operate the website, improve user experience, detect misuse, analyze website performance

  Communications:

• Examples: Emails, form submissions, voicemail, text messages, customer service notes

  Purpose: Respond to inquiries, provide support, document business communications

  Optional information you provide:

• Examples: Information you voluntarily include in messages or forms

  Purpose: Respond to your request and provide the requested service

We do not intentionally request Social Security numbers, driver license numbers, medical diagnosis information, health insurance numbers, biometric data, or precise geolocation information through our public website unless it is clearly necessary for a specific lawful business purpose. Please do not send sensitive information unless we specifically request it through a secure method.

How We Collect Information - We collect information directly from you when you complete a form, register for a course, purchase a service, email us, call us, request information, or otherwise communicate with us.  We may also collect limited information automatically through cookies, analytics tools, server logs, and similar technologies when you use our website.  We may receive information from third-party service providers, such as payment processors, learning management systems, scheduling tools, email platforms, website hosting providers, or video conferencing platforms, when those providers are used to support our services.

Why We Use Personal Information - We use personal information for legitimate business and legal purposes, including to: provide and manage courses, training, consulting, and related services; process payments and maintain transaction records; communicate with customers and prospective customers; send administrative messages, confirmations, reminders, and service updates; respond to questions and customer support requests; maintain certificates, attendance records, and business records; operate, secure, troubleshoot, and improve our website; detect, prevent, and investigate fraud, misuse, security incidents, or unauthorized activity; comply with applicable laws, subpoenas, court orders, regulatory requests, and legal obligations; and protect our rights, property, safety, customers, and business operations.

We do not use personal information for unlawful discrimination. We do not sell sensitive personal data or biometric data.

Cookies and Website Analytics - Our website may use cookies, pixels, analytics tools, or similar technologies to help the website function, remember preferences, understand website usage, improve services, and support security. You may be able to manage cookies through your browser settings. Disabling cookies may affect some website features.

If we use advertising, remarketing, or analytics tools, those third-party providers may collect information according to their own privacy policies and settings.

Payment Processing - Payments may be processed by third-party payment processors. We may receive limited payment-related information such as payment status, amount paid, transaction date, customer name, billing information, receipt, or invoice details. We do not intend to store full credit card numbers on our own website or business systems. Payment processors are responsible for handling payment card information according to their own terms, privacy policies, and security standards.

Marketing Communications, Calls, and Text Messages - We may send marketing emails only as permitted by law and you may unsubscribe from marketing emails by using the unsubscribe option, if provided, or by contacting us at contact@advancedhcms.com.

If we use telephone calls, text messages, voicemail transmissions, or automated systems for sales or marketing communications, we will seek consent as required by applicable law, including Florida law. Consent to receive marketing calls or texts is not required as a condition of purchasing our services. You may opt out by following the instructions in the message or contacting us.

When We Share Personal Information - We may share personal information with service providers and vendors that help us operate our business, such as website hosting companies, email platforms, learning management systems, payment processors, scheduling tools, customer support tools, video conferencing platforms, document storage providers, and professional advisers.

We may also disclose information when required or permitted by law; to comply with a subpoena, court order, government request, or legal process; to protect our rights, safety, customers, or business operations; to investigate fraud, security incidents, or misuse; in connection with a business transfer such as a merger, acquisition, sale of assets, or reorganization; or with your direction or consent.

We do not sell sensitive personal data or biometric data. If our practices change in a way that requires additional notice or consent under applicable law, we will update this Privacy Policy and provide any required notices.

Florida Privacy and Security Notice - Florida law requires covered entities and third-party agents to take reasonable measures to protect and secure electronic data containing personal information. We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

Florida law also includes breach notification requirements. If we determine that a reportable security breach has occurred, we will provide notices to affected individuals and any required Florida authorities as required by applicable law.

Florida’s Digital Bill of Rights applies to certain businesses and data processing activities. To the extent that law applies to us, this policy is intended to provide a reasonably accessible and clear privacy notice and a process for consumers to contact us regarding privacy requests.

Your Privacy Choices and Requests - Depending on where you live and which laws apply, you may have the right to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of certain information, request a copy of certain information, opt out of certain marketing communications, opt out of the sale of personal data if applicable, or opt out of targeted advertising if applicable.

To submit a privacy request, email contact@advancedhcms.com with the subject line “Privacy Request.” We may need to verify your identity before responding. If we deny a request where an appeal process is required by law, you may appeal by emailing contact@advancedhcms.com with the subject line “Privacy Appeal.”

We may decline or limit a request when permitted by law, including when information is needed to complete a transaction, provide a requested service, maintain business or legal records, detect security incidents, prevent fraud, comply with legal obligations, or exercise legal rights.

Data Retention - We retain personal information only as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain course or certificate records, comply with legal, accounting, tax, regulatory, or business recordkeeping obligations, resolve disputes, enforce agreements, and protect our business.

When personal information is no longer reasonably needed, we will take reasonable measures to delete, destroy, erase, de-identify, or otherwise dispose of it in a manner designed to make the information unreadable or undecipherable, consistent with applicable law.

Information Security - We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, internet transmission, email, wireless transmission, or electronic storage system can be guaranteed to be completely secure. You are responsible for using secure networks, protecting your passwords, and contacting us immediately if you believe your information has been compromised.

Children’s Privacy - Our website and services are intended for adults, business customers, professionals, and students participating in professional training, and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the public website. If we learn that we collected information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

Links to Other Websites - Our website may include links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third-party websites or services. You should review the privacy policies of any third-party website or platform you use.

Legal Disclosure - We may disclose personal information if required or permitted by law, including to comply with a subpoena, court order, legal process, regulatory request, law enforcement request, or government request. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, detect or respond to a security incident, or enforce our agreements and policies.

Changes to This Privacy Policy - We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Your continued use of the website or services after the updated policy is posted means you acknowledge the updated policy.

Contact Us - If you have questions about this Privacy Policy, your privacy rights, or how we handle personal information, please contact us by email at contact@advancedhcms.com.